Designed to reduce your costs, increase your productivity and mitigate your business risks, we partner with you as your Virtual  IT Department, allowing you to focus on running your business, not your technology

We know it is impossible for you to keep pace with the constant changes and rapid developments in the technology industry. To succeed and grow, you need to have an astute and experienced technology partner on whom you can depend. KIT is your new technology partner.

Unlike other “computer consulting” companies, KIT specializes in comprehensive, flat-rate computer services for small, medium and enterprise businesses. We have invested in sophisticated tools and developed custom processes to protect your data, keep your computer systems reliable and your employees productive. Our strong commitment to preventative maintenance is a big reason we stand apart from our competitors.

KIT offers three exciting opportunities for outsourced technology management: (1) KIT Lite, (2) KIT Essentials and (3) KIT Premium. All of our plans offer the following advantages over traditional services:

  • Fixed monthly payments—no more guessing games for budgets or purchasing.
  • Immediate web-based remote technical support – no more waiting for on-site technicians.
  • On-going monthly preventative maintenance – increased productivity because we monitor and maintain 24×7

KIT also provides direct access to our help desk where our technicians solve up to 85% of all technical support issues remotely!

Our quick response coupled with a comprehensive preventative maintenance plan will dramatically improve productivity and reduce your overall investment in computer-related services.

KIT Managed Service Plans include comprehensive monitoring of your servers and network-based equipment, and provides a maintenance schedule to keep your team productive.

Service Description

KIT Essentials

KIT Premium

Free Network Assessment to determine needs
24×7 network activity monitoring
Unlimited Web-based HelpDesk ticketing system and Client Portal
Enterprise anti-virus/spyware protection to all devices and servers
Nightly incremental backup of up to 5GB per workstation and 100GB per server included
Dedicated Support Engineer
Unlimited remote support of Servers/PCs/laptops 8a to 5p M- F
Onsite support of Servers/PCs/laptops 8a to 5p M- F (as needed)

Network asset management reporting for the following

KIT Essentials

KIT Premium

Complete system inventory and custom configuration report to management Quarterly Monthly
Drive space monitoring and alerting for all workstations and servers
All hardware systems inside the network
All installed software by device inside the network
All operating system information by device inside the network
Current network configuration settings for LAN, WAN, VPN, DNS, WINS, DHCP

Patch management & security updates for all devices running

KIT Essentials

KIT Premium

MS Windows Server 2008/2012 all versions
MS Exchange Server 2007/2010/2013
MS Office 2007/2010/2013
Most Third Party Applications

Technology & Telecommunications Management services

KIT Essentials

KIT Premium

Quarterly Business Review
Management liaison for all third party providers
Annual bill analysis for all third party providers

Services

Flat Rate IT Services

Flat Rate Managed IT Services

Managed IT Services for SMB to Enterprise

Disaster Recovery Planning

Data Continuity

How would you cope without your IT systems?

Cloud Services

Cloud Services

Highly Secure, Reliable and Scalable.

VoIP Phone Solutions

VoIP Services Unite & Simplify Communications Infrastructure

Hosted Email

Managed Email

Spam Protection, Security, Continuity & Archiving

Data with Lock

Security

Protect Your Systems and Minimize Data Theft

iPad

Mobile Computing

Smartphones and Tablets

Virtualization

Cloud Solutions